An AI Agent is a smart assistant for your website that can answer customer questions, share information, and guide visitors 24/7. It uses the knowledge you provide, such as your website content, FAQs, and documents, to respond accurately and instantly, just like a well-trained member of your team.

Most chatbots rely on pre-set scripts or simple keyword triggers. Our AI Agents use advanced retrieval-based technology to understand context and provide natural, relevant responses. not canned replies. They get smarter over time as they learn from the information you give them.

It’s simple. We’ll upload or connect the information your agent should use, such as your website, help articles, or internal docs. Then, we’ll configure your agent’s tone, personality, and behaviour before deploying it on your website. Normally you’ll be up and running in just a few hours.

Yes. You’ll have access to analytics showing what questions are being asked, how your agent performs, and where users may need more information. It’s a great way to spot knowledge gaps and understand what matters most to your customers.

Absolutely. All data handled by your agent is encrypted both in transit and at rest, following enterprise-grade standards. This ensures that no one can read or intercept your information while it’s being transferred or stored.

Item Our platform is deployed on Amazon Web Services (AWS) and Microsoft Azure, two of the world’s most trusted and secure cloud infrastructures. These environments meet stringent compliance and security requirements used by global enterprises and financial institutions.description

No. The data your agent accesses is never shared or used to train any public AI models. It remains private to your organisation at all times, so your content, conversations, and customer data stay completely within your control.

Yes, fully. The platform is GDPR and SOC 2 compliant, which means it follows strict global standards for data protection, privacy, and information security. You maintain full ownership of your data and can request its removal or modification at any time.

Yes. You decide what your agent can access. You can add, remove, or restrict specific data sources at any point, ensuring your AI only draws from trusted, approved content.

We’re hands-on. You’ll have real people supporting you, from setup and onboarding through to ongoing optimisation. Our goal is to make sure your AI Agent delivers measurable results and genuine customer value.